Can I use the plan immediately? YES. If you apply online you will receive a temporary ID card in your email within 10 minutes. If you do not have an email address, write down your temporary ID number AND the toll free “member verification number” on a piece of paper and take it with you to the dentist. If you sign up over the phone ( 1-800-515-7401) we will give you your ID number over the phone.
How do I know if I'm eligible for a Careington discount plan? Since Careington Dental Plans are retail plans, they are available to everyone, and everyone is fully eligible. We do not require dental records or history, nor do we discriminate against any pre-existing conditions.
Since Careington's discounts are so strong, should I expect your network dentists to be low-quality providers? Absolutely not. Careington employs an extensive vetting procedure before accepting new providers. We consider his/her education and employment histories, and we only do business with dental offices we trust enough to recommend.
Can I cancel my membership anytime? YES. You can cancel your membership anytime with a 30 day notice. Remember - if you cancel and want to re-join, you’ll have to pay the $20 admin fee again! Please note that the $20 admin fee is NOT refundable at anytime because the money helps pays our customer support center and pays to have your ID card printed and mailed to you!
How much money do I need to get started? Memberships are processed electronically and payments are deducted from a debited account or charged to a credit card immediately. If you use a debit card ensure you have enough in your account to cover the $20 admin fee AND the membership fee you select (monthly or annually). If you do not have funds to pay the initial membership fee, you will receive an email notifying you that you membership is INACTIVE. If you wish to activate your membership, you must call the toll free number in the email you received.
Will you bill me? We can but…Most customers opt for electronic payments because it’s much cheaper. Careington can bill you quarterly for an additional $20 per quarter. Mail in application for quarterly payments is here. Electronic membership fees are automatically deducted from a checking account or charged to your credit card sometime during the 1st week of each month. Insufficient funds or an expired credit card will cause your membership to be canceled.
How do I renew my membership? Membership renewals are automatic. If you are on the monthly plan, your membership continues until you cancel. If you pay annually, you will receive a LETTER in the mail 30 days before your anniversary date notifying you that your annual membership fee is due. IF YOU DO NOTHING AND YOUR PAYMENT INFORMATION IS STILL VALID, your plan will self-renew for another year. If you do NOT want to renew for another year, call member services ( the number is on your ID card) to cancel.
How do I get another ID card? You must call member services to get another ID card.
Is Careington a PPO? No. Careington is referred to as a PPN - a Preferred Provider Network. It’s similar to a PPO as you have to use in-network providers to get your discounted rates.